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Understanding our Privacy Policy

Last Updated: May 12, 2026

 

  1. INTRODUCTION

Welcome to Oneness360.com (“we,” “our,” “us,” “Oneness,” “Oneness Consultancy and Academy LLP”). At Oneness, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website Oneness360.com (including any subdomains) or procure our professional development courses, coaching, or consultancy services.

This privacy policy complies with Singapore’s Personal Data Protection Act (PDPA) and incorporates principles from the European Union’s General Data Protection Regulation (GDPR).

 

  1. DATA CONTROLLER

For the purposes of applicable data protection laws, Oneness Consultancy and Academy LLP is the data controller of your personal information. If you have any questions about this privacy policy or our data practices, please contact us at:

Email: info@oneness360.com

Address: 60 Paya Lebar Road, #07-54, Paya Lebar Square, Singapore 409051

 

  1. INFORMATION WE COLLECT

We may collect the following categories of personal data:

 Information You Provide to Us

  • Identity Data: Full name, username, or similar identifier.
  • Contact Data: Email address, telephone number, physical address.
  • Financial Data: Payment information (credit card details, bank account information).
  • Transaction Data: Details about purchases of our services or courses.
  • Profile Data: Your interests, preferences, feedback, and survey responses.
  • Communications Data: Content of emails, messages, or other communications with us.

Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Cookie Data: Information stored in cookies (see Section 7).

 

  1. HOW WE USE YOUR INFORMATION

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To process and deliver your orders for courses or services.
  • To manage our relationship with you.
  • To administer and protect our business and website.
  • To deliver relevant content and advertisements to you.
  • To make suggestions and recommendations about services that may interest you.
  • To comply with legal obligations.

 Marketing Communications

  • With your consent, we may use your personal data to send you email newsletters, updates, and promotional offers about our products and services.
  • We may also use your data for social media marketing (e.g., Facebook Ads).
  • You can opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.

 Lawful Basis for Processing

Under PDPA and GDPR, we process your personal data based on one or more of the following legal bases:

  • Consent: You have given us permission to process your personal data for a specific purpose.
  • Contract: Processing is necessary for the performance of a contract with you.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party.

 

  1. DISCLOSURE OF YOUR INFORMATION

We may share your personal data with:

  • Service Providers: Third-party service providers who perform services on our behalf (payment processors, web hosting services, etc.).
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Government Authorities: When required by law or to protect our rights.

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

 

  1. INTERNATIONAL TRANSFERS

We may transfer your personal data to countries outside Singapore or the European Economic Area (EEA). When we do so, we ensure a similar degree of protection is afforded to your data by ensuring at least one of the following safeguards is implemented:

  • Transfer to countries recognized by the Singapore Personal Data Protection Commission or the European Commission as providing adequate protection.
  • Use of specific contracts approved by the Singapore Personal Data Protection Commission or the European Commission.
  • Implementation of appropriate technical and organizational measures to protect your data.

 

  1. COOKIES

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience when browsing and allows us to improve our site.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture website usage data (via first and third-party cookies), including behavioral metrics, heatmaps, and session replays. This helps us optimize our site, ensure security, and market our services. For more details on how Microsoft handles your data, please review the Microsoft Privacy Statement.

 

  1. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

  1. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

  1. YOUR LEGAL RIGHTS

Under Singapore’s PDPA and the GDPR, you have rights regarding your personal data, including:

  • Right to Access: Request access to your personal data
  • Right to Correction: Request correction of incomplete or inaccurate data
  • Right to Erasure: Request erasure of your personal data in certain circumstances
  • Right to Restrict Processing: Request restriction of processing of your personal data
  • Right to Data Portability: Request the transfer of your personal data to you or a third party
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data

You will not have to pay a fee to access your personal data or exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

 How to Exercise Your Rights

To exercise any of the above rights, please contact us using the contact details provided in Section 2.

 

  1. DO NOT TRACK SIGNALS

Some browsers incorporate a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to DNT signals.

 

  1. CHILDREN’S PRIVACY

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

 

  1. THIRD-PARTY LINKS

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.

 

  1. CHANGES TO THE PRIVACY POLICY

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date at the top of this policy.

 

  1. CONTACT US

If you have any questions about this privacy policy or our privacy practices, please contact us at:

 Email: info@oneness360.com
 Address: 60 Paya Lebar Road, #07-54, Paya Lebar Square, Singapore 409051

 

Data Protection Officer

Our Data Protection Officer (DPO) can be contacted at:

 Email: relation@oneness360.com

 

Complaints

If you have concerns about our handling of your personal data, you have the right to make a complaint to:

Personal Data Protection Commission

https://www.pdpc.gov.sg/

However, we would appreciate the chance to address your concerns before you approach a data protection authority, so please contact us in the first instance.